VoIP

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our services

A comprehensive VoIP solution, providing voice services to call centres, remote stores and head offices, resulting in real savings for our clients.

Metacom provides our customers with a competitive advantage by integrating managed SD-WAN and Voice over IP into a cost-effective controlled technology environment. The elimination of the middle layer of service responsibility translates into a more robust connectivity environment with a single party, solely accountable for service and delivery of the integrated solution.

Although VoIP services have become somewhat of a commodity, Metacom is able to offer a vastly superior, incredibly reliable service as it is built on top of our proven SD-WAN core infrastructure with all the automatic failover and redundancy you would expect from a mission-critical environment.

Some of the features of Metacom's voice solution include:

Cloud-based PBX hosted in secure redundant data centres
Excellent voice compression over numerous voice codecs
(SIP, G722 and more)
Ability to run both voice and data securely and efficiently over the same last mile which reduces the total cost of access
True per second billing
Advanced features such as call forwarding, hunt group and email voice message alerts
Local, national, cellular, international, 087 at very competitive rates with free on-net calls (within your own network)
Automatic failover in case of Primary failing at no additional cost (the number of simultaneous calls might be reduced if the failover medium has lower speed)
Porting or provisioning of geographic numbers
Fully managed and monitored voice environment

Clients making use of Metacom's VoIP services often benefit from using other Metacom services delivered through our managed service offering:

SD-WAN
Point of Sale Connectivity
World Wide Web Services
Digital Display
Audio
Wi-Fi
Retail Analytics
Last Mile Connectivity
Failover Connectivity
Metacom Online

Our VoIP service has been customised, optimised, and used with great success by:

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