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opportunities

Careers

Staff development and learning is an integral part of our strategic planning.

Metacom is committed to empowering and developing everyone who works for the company to their maximum potential. We believe this contributes directly to our competitiveness.

Why Metacom?

Our highly skilled team is committed to developing innovative technologies and providing professional customer support.

Together we have the specialist’s deep knowledge and experience of technological disciplines, as well as the generalist’s broad understanding of our customers’ operational and management requirements.

We invest over 30% of our revenue in R&D – significantly more than the international standard. We continue to invest in our business and team because we are passionate about solving the communication problems of our unique market.

A day in the life of...

Are you a team player with passion and drive, adding a solution-orientated and positive mindset – then consider Metacom as an employer of choice.

Want to join our team – send through a well thought out motivational letter along with your summary CV and we will take your submission into account when looking for suitable candidates, who will make an impact in delivering “The Metacom Way”.

  • Freedom with responsibility
  • Innovation with focus
  • Entrepreneurialism with rigour
  • Teamwork and respect
Current Positions Available
Network Engineer

Metacom is seeking a Network Engineer to support and maintain an efficient communications infrastructure. The role requires a minimum CCNP qualification, 8 years of experience in core network functions, and expertise in network security, Linux, VMware, and open-source applications. The ideal candidate will demonstrate leadership, flexibility, and a commitment to staying updated with industry trends.

Support Service Centre Agent

The Support Service Centre Agent is responsible for providing high-quality technical and customer support to Metacom’s clients and internal teams. This role focuses on investigating offline routers, WAN outages, and last-mile connectivity failures (Fibre, LTE, Wireless). With prior ISP experience and understanding the urgency and structure of a fast-paced network operations environment. The agent serves as the first point of contact for client queries, delivering prompt resolutions and exceptional service aligned with company standards and service-level agreements (SLAs).

Network Engineer
NOC

Metacom is seeking a Network Engineer to support and maintain an efficient communications infrastructure. The role requires a minimum CCNP qualification, 8 years of experience in core network functions, and expertise in network security, Linux, VMware, and open-source applications. The ideal candidate will demonstrate leadership, flexibility, and a commitment to staying updated with industry trends.

Support Service Centre Agent
SSC

The Support Service Centre Agent is responsible for providing high-quality technical and customer support to Metacom’s clients and internal teams. This role focuses on investigating offline routers, WAN outages, and last-mile connectivity failures (Fibre, LTE, Wireless). With prior ISP experience and understanding the urgency and structure of a fast-paced network operations environment. The agent serves as the first point of contact for client queries, delivering prompt resolutions and exceptional service aligned with company standards and service-level agreements (SLAs).

People Behind the Tech

Season 1
5 Episodes